Use this checklist when your withdrawal status does not update in expected time.
Step 1: Confirm Request Accuracy
- Check request reference and submission time
- Verify payout destination details are correct
- Ensure no duplicate request was submitted
Step 2: Review Account Status
- Check for pending account verification actions
- Confirm profile and payment details are current
- Review account notifications for status updates
Step 3: Prepare Support Message
If delay continues, contact support with exact request details, timestamp, and visible status text.